Director Sales Operations – East (remote based)

Website Veritas


Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, protection, and insights. Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end – keeping mission-critical workloads highly available, protecting data everywhere, and providing insights to optimize costs and maintain regulatory readiness.

Veritas supports 500+ data sources, 150+ storage targets, 50+ clouds, and any deployment model imaginable. We serve 99% of the Fortune 100, 90% of the Fortune 500, and are the market leader in Software-defined Storage, Data Protection, and Archiving.

Veritas Customer Success is responsible for ensuring that Veritas’ customers are successfully exceeding the value of their investment in Veritas solutions and coordinating the company focus on the end-to-end customer relationship. Customer Success includes customer support and care, professional and business critical services, and renewal sales.

Director Sales Operations – EAST

Location: US – Open

The Director, Sales Operations is responsible for the overall productivity and effectiveness of the East Sales Region. Reporting to the Sr Director, Americas Sales Operations. Working in partnership and close alignment with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the East Sales Region. This position is responsible to drive success within the Region, enabling global process and methodologies to ensure the Region sales results are maximized. This Leadership position executes the Region strategy. Offers insight and drives innovation to the broader business, drives simplification across the business processes and assistance in the development and execution of key strategies for sustained growth.

The Director, Sales Operations executes functions which are essential to achieving results. These include:
Pipeline development, velocity and conversion
FY Planning
Deal Reviews
Quota setting and management
Sales process optimization
Sales Enablement
Sales program implementation
Compensation administration
Recruiting and selection of talent

Job Responsibilities
Analyze the performance of the assigned Region throughout the sales process to identify areas of concern and best practices. Use this analysis to provide feedback and areas of focus to improve performance
Develop key metrics to be communicated across the Region, in addition to leadership who provide insights into the sales process and effectiveness of the sales organization
Partner with sales leadership to refine messaging focus throughout the sales cycle to differentiate our products from the competition
Execute sales enablement in the region and demonstrate quantifiable results (pipeline)
Coach and mentor sales leaders through the rollout of new programs and initiatives to ensure successful rollout and adherence to programs
Coordinate assigned Sales Region forecasting, planning, and budgeting processes used within the organization
Ensuring the highest levels of data quality and adherence to data standards and standard process
Regional sales quota assignments
Proactively identifies opportunities for Region’s sales process improvement
Implements enabling technologies, including CRM, to field sales teams. Measures compliance with required standards for maintaining CRM data
Working closely with Finance and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures
Directs and supports the consistent implementation of company initiatives
Builds peer support and strong internal-company relationships with other key management personnel

Accountabilities And Performance Measures
Achieve Region’s sales goals
Build and maintain pipeline such that Region sales results are achieved
Achievement of strategic objectives defined by company management

Executive presence, requirement to engage at a peer level, not only within assigned Region, with other senior sales executives as well
Persuasive teaming required to drive results in collaboration at a senior level with executive peers, demonstrable experience at this level
Understanding of how to use data to drive decision making
10+ years of work experience in sales operations, strategy/consulting and/or operations roles
Excellent analytical skills
Effective interpersonal and communication skills (written and verbal)
Effective organizational, multi-tasking and time management skills
Strong record of leadership and ability to work and influence effectively
Creativity, self-confidence, and flexibility
Strong business and financial acumen

At Veritas, we care about the causes close to your heart and enable you to volunteer, donate, and do good. If you only meet some of the asks for this role, that’s OK! We value a diverse range of backgrounds and ideas and believe a more diverse and inclusive workforce makes a winning team. If you have the curiosity to learn and appetite to teach what you know, we encourage you to apply. Come as you are! Interested? Apply and find out more about #TeamVTAS!

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