Head of Marketing Operations

Website Human Interest

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. Nearly half of all working Americans are not saving enough for their future because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium sized businesses to offer employees a path to financial independence through retirement savings.

Our values (the guiding principles that reflect our view on what’s important and what’s right): In it for customers, autonomous & accountable, outcomes driven, inclusive collaboration, and decisive.

Human Interest is looking for a strategic, data-driven, and growth minded Head of Marketing Operations who will own our marketing technology stack, data collection, marketing automation, and be the meshpoint between marketing and our revenue and product operations partners.

Reporting to the VP of Growth, the Head of Marketing Operations will build and manage a team of operations professionals. This role sits within the broader Experiences organization and will work closely with the Growth Marketing, Brand & Content, Product Marketing, Product Design, Data, Revenue Operations, and various product teams to power bookings and revenue growth at Human Interest.

What you get to do every day
Hire, lead, mentor, and grow a high-performing team of marketing operations professionals
Partner with Sales Development teams to manage and improve our inbound lead flow
Own our marketing metric definitions, and reporting requirements together with Data and Revenue Operations teams
Partner with Demand Generation and Data teams to design and optimize the ideal MarTech stack
Manage marketing audiences across platforms, including but not limited to Marketing Automation, CRM, Advertising, CDP, and product database
Partner with Growth and Website teams to design data flows that allow for highly personalized experience and reliably measure experiments through the sales funnel
Partner with Lifecycle Marketing Manager to launch automation to improve our email marketing programs.

What You Bring To The Role
5+ years of marketing operations with proven success in B2B direct sales organizations
Deep understanding of marketing automation platforms, preferably Marketo is a must
Deep understanding of Salesforce standard and custom objects a must
Prior experience growing and scaling a high-performing team
Strong quantitative and qualitative analytical abilities
Deep understanding of digital marketing channels and strategies including paid media offline measurement, 1st party advertising audiences, and a/b testing measurement
Experience with various other marketing technologies like enrichment, ABM, chat, webinar, lead routing, and sales engagement platforms

Please feel free to apply to this position even if you do not meet 100% of the requirements listed above.

Why you will love working at Human Interest

Mission – Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Compensation – The salary range for this role is between $130,000 – $172,000. This information reflects a base salary range for this position based on current market data, and may vary by location. Exact compensation will be determined by the candidates’ skills, experience, and other relevant factors. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.

Benefits –
A great 401(k) plan: our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation.
Employees also receive 100% paid employee health, vision, and dental premiums; dependent premiums are covered at 50%.
Generous PTO and parental leave policies.
Monthly work from home stipend; annual wellness stipend.
Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech.
Fun online and regional events and celebrations and department and company-wide offsites.
The vast majority of our positions can be 100% remote.

About Human Interest:

We’re a high-growth, Series D-funded company that’s changing the retirement industry. Named one of America’s Best Startup Employers by Forbes, one of the Best Places to Work by the San Francisco Business Times, and a Top Company by Y Combinator, we’ve raised $337M and are backed by leading investors, including TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.

Inclusive collaboration makes us a better business

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

Human Interest employees must adhere to the Company’s security policies and Code of Ethics.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures

To apply for this job please visit boards.greenhouse.io.

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To apply for this job please visit boards.greenhouse.io.

Growth Alliance Members can apply to this job and others using their online resume. Click the link below to submit your online resume and email your application to this employer. Not a Member yet?

Become a Member

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