Director, Global Sales Operations

Website Altus Group

Job Category


Opportunity Awaits at Altus Group!

The opportunity

We are looking for a Global Sales Operations Director (Systems & Processes) in this exciting newly created role. You will be a trusted advisor, supporting the business in developing strategy and turning strategy into operational execution, maximizing sales coverage and leveraging it to enable sales. You will have the ability to analyze existing areas and processes within a cross-functional organization. You are effective in implementing new and improved processes. You will apply your strong analytical and problem-solving skills, including the ability to derive impactful insights from large amounts of information and clearly communicate sophisticated ideas to executives, while smoothly handling questions and objections.

You will be responsible for systems, processes and tools related to the sales, services and support functions. You will effectively manage existing systems and take a leadership role in the evolution of our systems. You will provide input on the requirements and objectives of Information Systems and Programs such as Xactly, Quoting, Sales Automation, Forecasting, Reporting, etc. required by the Sales organization to enable productivity and performance improvements for sales and sales management.

T his position will be remote/ hybrid working and as such we are flexible on location.

What You Will Do
You will work closely with cross functional teams to understand business needs and translate them into use cases and business requirements
You will work in partnership with our IT Department to prioritize the portfolio of business needs, oversee the development of solutions, conduct user acceptance testing and lead roll out efforts of new systems, processes, and tools
You will analyze sales processes and identify opportunities to increase efficiency
You will develop and implement business controls, policies, procedures, and best practices to maximize sales performance and comply with market requirements.
You will manage and refine sales policies such as rules of engagement and lead routing across a complex multi-segment sales organization
You own and refine the rules of engagement to coordinate various sales roles and routes to market and ensure systems readiness
You will design reporting to provide sales and finance leadership with key information required to manage the business
You will manage and design key sales processes such as quote to cash management
You will evaluate tool usability and drive improvements and adoption
You will work closely with marketing operations team to ensure effective go-to-market coordination and performance tracking
You will serve as a key liaison between sales and finance, IT, legal, marketing
You will support and drive sales technology adoption across all employees, overseeing compliance and management through technology.
You will provide data-driven input on sales structure, segmentation and coverage, business planning, investment prioritization, productivity improvement.
You will have a deep understanding of data structure and governance
You will determine the requirements and provide support for new product introductions, review and ensure readiness into sales systems & tools.
You will lead the integration of acquisitions for Sales, ensuring maximum continuity through effective cross functional collaboration and efficient integration of new Sales resources/data/contracts/environments.

Our new Global Director, Sales Operations will have
You ideally have 10 years or more experience in business operations, and expertise in a sales focused environment. You will possess strong systems, process, and sales enablement knowledge to be able to manage priorities and programs serving a large constituency within the sales organization.
You have a bachelor’s degree, if you have a master’s that would be an asset
You have 10 years of equivalent experience in sales operations with a deep focus on sales systems, processes and tools.
You have experience working in matrixed environments with multiple stakeholders
You have the experience in analyzing sales processes, identifying areas for process improvement and understanding use cases for key systems and developing business requirements
You demonstrated the ability to work independently and within a team, conduct research, formulate and present conclusions regarding complex issues
You have excellent project management, organizational, and follow-up skills necessary to prioritize and complete multiple projects and tasks and effectively handle short notice assignments
You have strong interpersonal skills necessary to communicate effectively with all levels of the organization. You have a proven ability to generate concise presentation decks to illustrate and share various business-related information
You have experience with key go-to-market tools such as salesforce. com, Marketing (Pardot), as well as business intelligence, forecasting, compensation administration (Xactly), CPQ
You have excellent skillset with mathematical, comparative analysis, and general analytics to effectively create meaningful, understandable insights and metrics. As well as a proficiency in Excel with advanced spreadsheet management skills

Salary Range

$180,000 – $210,000 for New York City

Come realize your potential at Altus Group!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Applicants with disabilities may contact Altus Group to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact us at or . (416) 641-9500

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